Substantial Web Outage Impacts Many Online Platforms and Applications

An extensive online disruption has impacted many online platforms and applications worldwide, with users experiencing troubles connecting to the web following issues at the cloud computing system.

The impacted services comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, as well as several Amazon-operated operations including its main retail site and the Ring home security firm.

Throughout Britain, Lloyds bank was disrupted in addition to its subsidiaries Halifax and Bank of Scotland, and also reports of difficulties reaching the HM Revenue and Customs website on that morning. Also in the UK, many Ring customers used online platforms to report their security devices were not working.

Just within Britain, notifications of problems on specific platforms reached the many thousands for every service.

Officials confirmed that the outage began in the eastern region of the US at the cloud division, a division that offers crucial web backbone for numerous firms, who rent out space on AWS infrastructure. Amazon Web Services is the world’s largest cloud computing system.

Just after late night (PDT) in the US (8 in the morning BST), officials reported “elevated problem frequencies and latencies” for Amazon's platforms in a region on the eastern US of the United States. The widespread consequence seemed to disrupt services globally, and the Downdetector site showing issues with the identical platforms in various regions.

The outage tracker Thousand Eyes, a tool that reports on online failures, also reported a increase in issues on the start of the week, and numerous instances located in the state of Virginia, the region of Amazon’s US-East-1 region where officials confirmed the outage began.